These Terms & Conditions explain the rules that apply when you use the Aafno Travel website, request travel services, make bookings or communicate with us about your journey.
Last updated: September 5, 2026By using this website or requesting a service from Aafno Travel, you acknowledge that you have read and understood these Terms & Conditions and agree to the terms that apply to your booking or enquiry.
Aafno Travel is a travel service provider based in Kathmandu, Nepal. Through this website, Aafno Travel provides information and assistance relating to air ticketing, international travel, domestic air tickets, Thailand tour experiences, travel enquiries and related travel services.
Aafno Travel may work with airlines, hotels, transport providers, tour operators, activity providers and other third-party suppliers to arrange requested services.
You agree to use this website only for lawful purposes and in a manner that does not interfere with the website, its operation, security or availability.
Aafno Travel may provide travel information, booking assistance and arrangements requested by customers. Availability, prices, schedules, inclusions and conditions may vary depending on the airline, hotel, tour operator, activity provider or other supplier.
A service is not considered confirmed merely because a customer submits an online enquiry. Confirmation normally requires acceptance by Aafno Travel and, where applicable, confirmation by the relevant supplier.
A booking enquiry or request submitted through the website does not automatically guarantee a seat, room, tour, activity or other travel service.
Customers are responsible for checking the details supplied to Aafno Travel, including passenger names, dates, routes, destinations, passport information and other booking details before confirmation.
Incorrect passenger names, dates, destinations or other booking information may result in additional charges, amendment fees or cancellation restrictions imposed by the relevant provider.
Air tickets are subject to the fare rules and conditions imposed by the relevant airline or ticketing provider. These rules may include restrictions relating to refunds, cancellations, date changes, route changes, baggage, no-shows and name corrections.
Airline schedules, aircraft, routes and operating times may change. Aafno Travel does not control operational decisions made by airlines.
Customers should carefully review the applicable fare conditions before confirming a ticket.
For ticket changes or date changes, please contact Aafno Travel as soon as possible. Any applicable airline, supplier or service charges may apply.
Thailand tour packages offered through Aafno Travel may include combinations of accommodation, transportation, sightseeing, activities, transfers or other services, depending on the specific package.
The inclusions, exclusions, itinerary, hotel category, transportation arrangements and activity availability are determined by the individual package and its suppliers.
Aafno Travel may need to adjust an itinerary when reasonably necessary because of weather, operational conditions, supplier availability, safety considerations, government restrictions or other circumstances outside its control.
Prices displayed or quoted by Aafno Travel may change before confirmation because airline fares, accommodation rates, exchange rates, taxes, availability and supplier charges can change.
The applicable amount is the price communicated and accepted for the relevant booking at the time of confirmation, subject to the applicable supplier terms.
Customers are responsible for making payments using the payment method and within the time period communicated by Aafno Travel.
A booking may not be confirmed if required payment is not received within the applicable deadline.
Changes, refunds and cancellations are governed by the conditions applicable to the particular service purchased. Airline tickets are generally subject to the fare rules of the issuing airline or ticketing provider.
Thailand tours and other travel services may have separate cancellation deadlines, supplier penalties and refund conditions.
Where a supplier permits a refund, Aafno Travel will process or facilitate the applicable refund according to the supplier's rules and the payment arrangements involved.
Please check the applicable booking conditions. A cancellation request does not necessarily mean that the full amount paid will be refundable.
For detailed cancellation and refund procedures, please also refer to the Refund & Cancellation Policy .
Customers are responsible for ensuring that they have valid passports, visas, permits, entry approvals, vaccination or health documents and any other documents required for their journey.
Entry requirements may vary according to nationality, destination, transit country, travel purpose and current government rules.
Aafno Travel may provide general travel information, but customers should verify current requirements with the relevant government, embassy, immigration authority, airline or other official source before travelling.
Travel services may be supplied by independent third parties, including airlines, hotels, transport operators, tour operators, guides, activity providers and other service providers.
Such providers may have their own terms, conditions, safety rules, cancellation policies and service standards. Customers agree to comply with the applicable rules of those providers.
Aafno Travel may communicate supplier conditions to the customer where applicable.
Aafno Travel makes reasonable efforts to keep website information useful and current. However, travel prices, schedules, availability, entry requirements, regulations and other travel information may change.
Information on this website should therefore be treated as general travel information unless expressly identified as a confirmed booking or quotation.
We may correct typographical errors, update information or change website content without prior notice where reasonably necessary.
Aafno Travel is not responsible for circumstances caused directly by third-party suppliers, including airlines, hotels, transport providers, tour operators or government authorities, except to the extent required by applicable law.
This may include delays, cancellations, schedule changes, lost baggage, denied boarding, changes to accommodation, changes to activities or other supplier-related events.
Nothing in these Terms & Conditions is intended to exclude or limit any consumer right or liability that cannot lawfully be excluded or limited under applicable law.
Aafno Travel may be affected by circumstances beyond its reasonable control, including natural disasters, severe weather, epidemics or pandemics, government restrictions, political events, strikes, civil unrest, war, airport closures, airline disruptions, technical failures or other extraordinary events.
Where such circumstances affect a booking, Aafno Travel will make reasonable efforts to communicate available options, subject to the rules of the relevant supplier.
When you submit an enquiry or booking request, Aafno Travel may need information such as your name, contact details, passenger information and travel details to provide or arrange requested services.
Personal information will be handled in accordance with applicable law and Aafno Travel's Privacy Policy.
Please read our Privacy Policy for information about how personal information is handled.
Unless otherwise stated, website text, branding, logos, graphics, layouts, original content and other materials provided by Aafno Travel are protected by applicable intellectual property laws.
You may not reproduce, copy, modify, republish, distribute or commercially exploit website content without appropriate permission, except where permitted by law.
You must not use Aafno Travel's website or services to:
If you have a concern about a booking or service, please contact Aafno Travel as soon as reasonably possible.
Providing the booking reference, passenger name, travel date and details of the issue can help us investigate the matter more efficiently.
Where a complaint relates to an airline, hotel, tour operator or other supplier, Aafno Travel may need to communicate with that provider on your behalf or direct you to the appropriate provider.
These Terms & Conditions are intended to operate subject to the laws applicable in Nepal, without limiting any mandatory rights or protections that may apply to a customer under applicable law.
Any dispute should first be addressed through good-faith communication with Aafno Travel. Where a dispute cannot be resolved informally, the parties may pursue remedies available under applicable law.
Aafno Travel may update these Terms & Conditions from time to time to reflect changes to its services, website, supplier arrangements or applicable requirements.
The updated version will be published on this page with an updated date. Customers should review the applicable terms before making a new booking or using a service.
Changes will not remove rights that cannot legally be excluded or altered.
If you have questions about these Terms & Conditions, bookings, air tickets or travel services, please contact Aafno Travel.
We are available for travel enquiries and customer support from Kathmandu, Nepal.
Contact Aafno Travel or submit a flight enquiry.